The following are some basic guidelines on how to keep yourself safe, whether or not you are testing for Rainforest.
Be safe with your personal info!
Never post your sensitive personal information (e.g. full name, email, home address, phone number, etc.) in public online spaces, such as the Rainforest forum or other social media platforms. Be careful not to post pictures where your personal details may be compromised (e.g. someone may be able to tell where your house is). The only exception to this is that you are permitted to enter your Rainforest user name within a job.
Don’t enter sensitive personal info within a job, even if the instructions ask.
If you aren’t provided with a log in email and the instructions ask you to enter a valid email, you can create a valid email by using email@example.com
If you encounter instructions that ask you to enter sensitive, personal information, please report the instructions to our support team via the portal “Help” using the category “other.” Please provide the client name, a copy of the step instruction, and a brief description of why you are concerned.
Always use hard-to-guess passwords on your computer.
Don’t use obvious passwords, like “password,” “cat,” or obvious character sequences on the qwerty keyboard, like “asdfg” and “12345.” It’s better to use complex passwords.* Include different letter cases, numbers, and even punctuation.
Do not enter any NDA information in the forum.
If you have a question about an NDA job please reach out to Rainforest Staff through the help tab in your Portal profile, using the Other category. Be sure to include the client name.
Don’t use an untrusted computer.
When you access sensitive information from a non-secure computer, like one in an Internet café, you put the information you’re viewing at risk.
Lock your computer and mobile phone when not in use.
Always lock your computer and mobile phone when you’re not using them. You work on important things, and we want to make sure they stay safe and secure. Rainforest cannot help you if your account is compromised, and you may not return to work for us if we discover that's the case.
Stay alert and report suspicious activity.
Always report any suspicious activity to the Rainforest Staff. Part of our job is to stop cyber attacks and to make sure that both your information and Rainforest’s information remains safe and secure.